Automatic Signature Certificate Activation Guide
What you need
To activate the certificate, you have to connect to the MySign portal, dedicated to holders of an auto-signing certificate.
Subsequently, the following will be requested:
Certificate: The set of information, presented in form of electronic file, that defines with certainty the match between the Holder identification data and his public key. A certificate define with certainty the CA of issue and the lenght of time of use.
After completing the registration process for requesting an Automatic signature certificate, you will receive 2 emails:
Remember to have the associated mobile number with you on which you will receive the activation OTP for digital signature.
Once you receive the email with the digital signature activation codes inside, you need to click on the link to open the file and enter the password (passphrase) chosen during registration in order to unlock the protected document.
Inside the file, at the bottom right, there are the following codes:
You will need to copy the PUK code as it will be used to activate the signing certificate.
Then, you have to open the email containing the signature’s credentials: User ID and Password.
Once you got the credentials contained in the email you opened, you have to link to MySign portal.
Enter the credentials contained in the email received on the Login screen.
The first customization needed is the password change.
The page provides for the insertion of:
New Password, that you will set according to the instructions provided: a length of at least 8 characters, uppercase and lowercase characters, one or more numbers, at least one special character and no more than two consecutive identical characters,
PIN/PUK, contained in the virtual folder delivered by mail at the time of registration.
After typing the new password twice, proceed with a click on the Set Password button.
You will then be asked to confirm the password update via PIN and OTP code received via sms:
Special characters admitted are: & % ! " ( ) ? ^ + [ ] . , _
If you desire, you can customize the PIN: from the MySign HomePage, you will need to click on the Signature PIN section:
The page includes the insertion of:
After typing the new PIN a second time, for confirmation, you need to click on the Confirmation button.
For security reasons, the system will request validation by entering an OTP code that will be received via SMS.
PIN: Personal Identification Number, is a numeric code that, associated to a signature certificate, allows to verify the correspondance beetween user and holder.
You can start to sign digitally your documents using the functions available on GoSign Desktop or download the GoSign Mobile App for free (available for iOS and Android).
If you need to change some informations relating to your signature certificate, you can always operate through the MySign portal.
