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Titolo
  • What you need
  • Start of activities
  • Opening email with PIN and PUK codes
  • Opening email with signature credentials
  • Password update
  • Access to MySign Portal
  • PIN Update
  • Virtual Token Management
  • Download MyInfocert App

Automatic Signature Certificate Activation Guide

To activate a certificate, you need to connect to the MySign portal, which is dedicated to holders of an automatic signing certificate.

Subsequently, you will be asked for:

  • the User ID of the auto-signing certificate and the temporary password received via E-mail;
  • the mobile phone, associated during registration, on which to receive the OTP codes, via SMS.

Start of activities

After completing the Registration procedure for requesting a Digital Signature (Automatic) certificate, you will receive an email containing the Credentials to use the automatic signature certificate and the document with the Activation Codes, the file that can be unlocked by passphrase containing the PIN and PUK codes.

Opening email with PIN and PUK codes

To view the activation codes of the digital signature, it will be necessary to click on the link to open the file and enter the password (passphrase) chosen during registration in order to unlock the protected document.

Inside the file, at the bottom right, are the following codes:

  • EMERGENCY CODE
  • PIN/PUK
  • SERIAL NUMBER

The PIN/PUK codes will be used to activate the signing certificate.

Opening email with signature credentials

Next, you need to continue by opening the email that contains the Signature Credentials, i.e. the username and the access link to MySign in order to set the password and proceed with the activation of the certificate.

Password update

The first customization that is required is the change of the Password.

The page provides for the insertion of:

  • User, contained in the virtual folder delivered by mail at the time of registration.
  • new password, that you will set according to the instructions provided: a length of at least 8 characters, uppercase and lowercase characters, one or more numbers, at least one special character and no more than two consecutive identical characters; After entering the password a second time, for confirmation, proceed with a click on the Save button.

When you save your password, you will be able to access the service by clicking on Press to access the service.

Access to MySign Portal

Once you have the credentials, you will need to connect to the MySign portal page.

To access MySign, enter your e-mail address and password or scan the QR-code with the MyInfoCert App.

PIN update

The second step requires you to customize your PIN.

The page provides for the insertion of the new PIN, which must have a fixed length of 8 characters, all numeric, the confirmation of the same and the PUK Code received in the Virtual Envelope opened with passphrase.

For security reasons, the system will require validation by typing in an OTP code that will be received via SMS.

After entering the OTP you need to click on the Confirm button.

Upon completion of the above steps, the procedure will lead to the MySign home page, the portal where you can manage your signing certificate.

Virtual Token Management

On the MySign home page, you can manage the virtual token by entering the OTP Codes section.

To generate or view the virtual token, click Manage and then Generate New Token.

After filling in the required fields, you can click on the Generate Token button.

On the mobile phone provided during registration, the OTP Code will be sent via SMS to be entered in the next step.

At the end of the operation, you will see the confirmation of the generated Token and the possibility to revoke or download it.

To revoke the Token of interest, after clicking on the Revocation button, you will receive an OTP Code via SMS to confirm the procedure.

After clicking on the Confirm button, you will see the operation of successful revocation of the token.

Download the MyInfoCert App

To manage OTP, you can use the MyInfocert App. By clicking on the Activate item, you can check the activation of the service and consult the information regarding the activation and configuration of the App.

If you need to, you can change some information related to your signing certificate through the MySign portal.

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